Love, Hate and the Annual Avaya Analyst Fandango
I have a love/hate relationship with Avaya. Way back in the pre-email, pre-cell phone days, when I started as an industry analyst with Dataquest, one of my clients was AT&T. AT&T was a company...
View ArticleQuick Update on Some Industry Changes
Many of you may have heard by now that Mitel announced a restructuring and an undisclosed number of layoffs. Mitel lost two of its top marketing people, which will be a serious loss for the company....
View ArticleSome Highlights from VoiceCon
Mitel Offsetting the bad news about lay offs at Mitel was their product announcements at VoiceCon. The glitziest is Mitel’s new TeleCollaboration product, due out in Q1’09, that adds to the growing...
View ArticleMany Questions Remain on Avaya-Nortel Announcement
While the waiting game is over regarding the winner of the auction for Nortel Enterprise, there are still many unanswered questions – mainly the who’s and the what’s. Who – we heard from Avaya and...
View ArticleIt’s a Multivendor UC World
Last week I accompanied a system integrator in the Midwest to meet with and help educate several of their customers about unified communications and building a UC strategy. In addition to the Midwest...
View ArticleAvaya and Skype Finally Unveil a Partnership the Industry has Pondered
This morning Avaya and Skype went public with a partnership they term “a strategic agreement to deliver innovative, real-time communications and collaboration solutions to businesses of all sizes”. The...
View ArticleSeptember Song
Ah, September. Back to school, back to football, and back to preparing for the cold months ahead. It was a quiet month, as always, at Lake Wobegon. Not so by the tempest-tossed waters of Lake...
View ArticleSpeech Technology Roundup for November 2010 – Eyes on Nuance
While many eyes were on unified communications and collaboration this month, and speech technologies are certainly part of that, speech held its own for announcements in November too. Just taking a...
View ArticleAvaya Aura Contact Center – the Most Successful Product in Avaya History
Now that I have your attention, this was a statement made at the recent Avaya Contact Center Analyst day in San Jose. What it referred to was that the Avaya Aura Contact Center from launch to booking,...
View ArticleDown Economy Hasn’t Slowed Acquisitions – But Strategic is the Word
Yesterday in a “Seeking Alpha” email there was a quote from IBM which read,”IBM plans to make mid-sized acquisitions to boost its software business, according to CEO Sam Palmisano. The spend on targets...
View Article
